Helping Your Family Navigate the Complex World of Healthcare
It’s important to advocate for your loved ones and their healthcare needs, and we are here to help. Where complicated systems and time constrictions can act as barriers, we provide personalized healthcare plans and advice to ease your experience while obtaining results.
Navigate. Educate. Advocate.
Supporting Families in Their Healthcare Journey
Whole Health Support
Health System Navigation
Client Advocacy
Family Services
Virtual Consultations
Health concerns can cause confusion and frustration, and it doesn’t help that the Canadian healthcare system can be difficult to navigate. Our family wellness program helps manage these issues. We advocate for each of your family members in their individual journey to wellness.
Prioritizing your health
We facilitate virtual consultations so that you can discuss the health concerns of your family, wherever and whenever is most comfortable for everyone. Our registered nurses will work with your family to determine the most seamless way to get your family the help it needs through quick and actionable steps.
Healthcare Navigation and Integrated Care
With our expertise and vast connections in the healthcare industry, we help your family bring together fragmented services, providers, and information to establish solutions centred around each individual’s needs. We navigate and integrate healthcare solutions around each family member’s needs so that everyone gets access to the most effective treatments possible for their specific needs.
Empowering You With Healthcare Literacy
Healthcare literacy is key to understanding you and your family’s medical concerns. We provide resources and personalized health advice to help in understanding you and your families concerns to get on track to wellness.
Personalized Healthcare Plans
Healthcare is not one-size-fits-all. Each individual family member is unique, and requires equally unique healthcare plans. We partner with you to help determine the best approach for each individual so that your family can get back to feeling its best, as quickly as possible.
Tailored solutions that work
Each family has unique circumstances, and therefore unique healthcare needs — and your family healthcare plan should reflect that. Through one-on-one consultations with our registered nurses, we help you determine the best healthcare approach for you and your loved ones.
Plan for the Future With Advanced Healthcare Plans
As the years progress and you or a loved one’s health becomes unpredictable, medical treatments to prolong life may become intrusive and uncomfortable. We help you maintain agency by developing advanced healthcare plans based on you and your family’s goals and desires. We ensure that medical professionals respect your wishes when the time comes.
Additional Support & Information
Medication Management
Many treatment plans include medications, which can very quickly get overwhelming to keep track of. We help avoid non-adherence by adding prescription tracking and usage history to personal health records and educating each family member on what their specific medication does, what it is called, what it looks like, and how to keep your personal health record up to date with this information.
- Non-adherence
- Correct dosage
- Correct prescription filling
- Storage and expiration
- Educating on how to take your medication and dangerous interactions of each medicine your should avoid
Personal Health Portfolio (PHP)
A Personal Health Portfolio is an important tool to keep track of your family’s health information and history while ensuring health providers receive the necessary information to treat you at all times. We help you gather and manage everyone in your family’s health information in one easily accessible, and secure location, reducing duplicate procedures and potential medical errors.
- Current health status
- Health goals and objectives
- Complete medication history
- Complete diagnostic result history
- Complete medical history including procedures and hospital visits
- In case of emergency (ICE) information with detailed instructions
- Address book of health provider history and necessary contact information
Cancellations
We are happy to work with your schedule to ensure you are receiving the health advice you need when it is most convenient for you. If needing to cancel a virtual session, we require 24-hour notice and if canceling an in-person session, we require 72-hour notice.
Confidentiality
All our consultations are private and confidential. Health and wellness can often be sensitive topics to discuss, so we strive to ensure that you feel comfortable and safe sharing your concerns with us.