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Our team of experienced healthcare professionals have witnessed the widening gaps in our current healthcare system and are dedicated to providing support, guidance and education to individuals and families who may have unanswered questions regarding a recent diagnosis, procedure, or treatment options.
With varied backgrounds in diverse specialty areas, the team at Integrity Healthcare Consultants are equipped to provide a wide range of services for mothers and newborn babies to the elderly, both at home and in long-term care facilities. We are very passionate about our profession and recognize that patients should have more information and greater participation and choice in the health care they receive.
In addition, we know and understand that healthcare workers may feel unable to advocate for patients in fear of losing their jobs. Even Patient Relation Representatives working in the hospital may struggle with advocating for a patient or family when their pay cheque is coming from the payroll department of the hospital. IHC is an organization that advocates on behalf of patients and their families without having a conflict of interest. Our allegiance is to YOU.
Founder and CEO
Navigate, educate, advocate. As Founder and Chief Empowerment Officer of Integrity Healthcare Consultants, Jana Bartley lives these three words each day.
After graduating from Ryerson University with a nursing degree and then spending more than twenty years in the healthcare field working as a clinician, unit manager, patient relations consultant, and legal nurse consultant, it became apparent after reviewing hundreds of cases; there was a desperate need for a service Jana was qualified to fill. So in 2013, she founded IHC, one of the first Canadian Healthcare Navigation companies.
Along with her team of highly educated professionals, she assists clients by navigating Canada's complex healthcare system, educates businesses on infectious and chronic diseases, occupational health and safety, mental health concerns, and overall workplace wellness. Plus, advocates for individuals on the who, what, where, when, why, and how of dealing with various health concerns.
For Bartley, it's more than a job; it's a calling.
She says, "Our big goal is to be able to empower the client and have our clients engaged in their health care decision making. People assume they're in safe hands and care, but nobody coordinates the multiple doctors they're going to see, and the doctors don't routinely speak to each other.
So there are many pieces to the puzzle, but no one is putting the pieces together. So we encourage our clients to constantly follow up to get results after any diagnostic procedure and test. We coach them to be part of the team and be accountable for their pieces of the puzzle."
Passionate about bringing the best results to her clients and community, she tirelessly strives to provide exceptional assistance for patients, caregivers, corporate and small businesses, and partners with several health teams and financial companies.
Other accolades to her name include practicum instructor for the University of Ontario, Faculty of Health Sciences, and an MBA from Charles Stuart University in Australia.
When Jana isn't busy working with patients and clients, she spends time at home with her daughters and fur baby.
Marie Heron, is an Adult Educator, Career Counsellor, Policy and grant writer.
Marie has administered many publicly and privately funded programs for all three levels of government.
Ms. Heron, has worked with corporations to assist them in upskilling their employees. She is a Life Skills Coach, Workshop Leader and Cognitive Behavioural Therapist.
Her work includes but is not limited to:
Strengthening bonds between the community and Toronto Police Services.
Marie is a recipient of the 2008 Building Communities, Moving Women Forward Award.
She also received the Canada 150 Award for her work in assisting employers to hire under resourced workers.
Marie’s work has been featured in Local and National Publications.
During COVID Marie kept in touch with her listeners and reached out to provide emotional support via daily videos, Skype chats and e-mails.
Jean is an RN and Occupational Health Nurse with over 25 years of experience. She graduated from BG Alexander nursing school in South Africa where she graduated as a midwife and occupational health nurse where she began her career providing health care to lower income workers in the workplace. It was through a partnership with other Occupational health nurses that she was able to secure contracts with large organizations such as major banks like Amalgamated Banks of South Africa (ABSA), Nestle head office, AFROX a medical gas supply company and a few other smaller sized businesses all with different health and safety issues.
Since immigrating to Canada with her family she has continued to lend her expertise in Occupational health & safety assisting organizations in various sector’s to foster a safe and effective work environment. She has successfully implemented comprehensive programs which focus on health promotion, illness and injury prevention, and protection of workers from exposure to occupational hazards.
She has knowledge on insurance sick benefits, WSIB process, recovery and safe return to work which helps companies to increase performance and value.
During the COVID pandemic she participated in a team to implement infection control policies and procedures ensuring employees remain safe at work and home.
She believes that everyone should feel safe and productive at work without fear of injury
Sydney Graham has worked in Healthcare twenty-five years. She has worked with hospitals, government agencies, community care, academia, non-profits, patients and families. Focusing on safer, high-quality care, for improved patient outcomes and efficient navigation strategies.
Her expertise includes mental health and addiction and goes beyond advocating and educating. Sydney is a trained peer support worker with a practitioner’s certificate in Cognitive Behavioural Therapy, Dialectical Behaviour Therapy, and Covid-19 counselling - helping her to assist those who struggle, as well as their family members and improving their overall experience, strengthening recovery, and expediting the return to daily activities.
In addition, Sydney also has years of experience in Public Relations, working to ensure mutually beneficial partnerships between all stakeholders. She excels in public speaking, communications, change management, experience-based co-design, and foundation to quality improvement.
Kelly Savage is an R.N, life coach and psychotherapist with over 25 years of experience. Her personal and professional life have provided her experience and a foundation on which to connect with her clients in a compassionate way. As a nurse she specialized in oncology and cancer care and in her personal life she is the mother of 21-year-old triplets conceived through IVF (invitro fertilization) when she was married to her first husband and lived in Saudi Arabia.
As a life coach and therapist Kelly supports clients experiencing infertility, divorce, cancer and emotional wellness in health and disease. The addition of holistic practices to her client’s goals when appropriate allow for the inclusion of yoga, reiki, and mindfulness meditation.
For those clients who feel empowered in group settings she is offering support groups and 8-week classes that start on a rotating basis throughout the year specifically related to infertility and divorce. The model that Kelly practices under is the “GLOW” model which she created to assist clients to set a goal, listen to their inner voices, turn obstacles into opportunities and win.
Anita Coit is a dynamic HR practitioner with extensive knowledge in creating a collaborative environment which helps promote cohesive, focused and supportive employee interactions. Anita
possesses experience in several aspects of human resources including: recruitment, employee training, education and engagement, performance management, benefits and payroll. She holds diplomas in Human Resources Management, Life Coaching, Modern Applied Psychology, Mental Health and Law Procedures.
She has over 25 years’ experience in industries such as Healthcare, Real Estate, Engineering and Publishing. As a Certified Life Coach she is well versed in encouraging and guiding employees to manage workload, family stress and transition of work environments. With a firm understanding that a person’s physical illness can lead to emotional and mental health concerns, she is able to address both needs individually and collectively.
She is passionate about providing the best care she can and is dedicated to ensuring that everyone feel heard and seen in the trusting environment she creates. She holds diplomas in Human Resources Management, Life Coaching, Modern Applied Psychology, Mental Health and Law Procedures. She has over 25 years’ experience in industries such as Healthcare, Real Estate, Engineering and Publishing.